United Memorial’s President Message: Spring Cleaning, Magnet Journey Update, Good Catch Stories, And More

April 2017

Spring has sprung and the sights and sounds of summer are just around the corner.  As many of us do at home, it’s also a good time of year for a little “spring cleaning” in the workplace.  Consider this checklist and discuss in your department ways to refresh and re-energize your environment:

  • Take a look at signage. Is information current, relevant, duplicative, appropriate?  If you have questions or need updated logos reach out to the PR Advisor at x5439
  • Declutter workspaces
  • Validate expiration dates
  • Are current Emergency Operations Plans (EOP) clearly posted? Do you know your department and personal response?
  • Discard old reports and manuals
  • Clean-up computer files and emails
  • Was there a project or goal you set last year that you haven’t gotten to? Maybe it’s not too late!

Pleasant surroundings can reduce stress and help create higher levels of job satisfaction and engagement.  This in turn helps to continually improve our customer experience.

Throughout April, we also celebrated many hospital departments.  Patient Access Week, Laboratory Professionals, Occupational Therapy and our Volunteers.  These weeks are ways to recognize the hard work of these team members and the importance of collaborating to provide the highest quality care. Thank you to all of those we recognized in the month for all that you do to make healthcare in our community thrive and meaningful to those who rely on us each and every day.

Thank you,

Daniel P. Ireland   BSN, MBA, FACHE



What fun we’ve had with the United Way campaign fundraising!  Bake sales, “pies” in the faces of a few of our beloved leaders, basket raffles and more.  The good news…if you haven’t already pledged, it’s not too late. The campaign has been extended and pledges will be accepted through Friday, May 5 via myrochealth.com/unitedway. All employees who donate via online or paper pledges will be automatically entered into drawings for great prizes, including: gift certificates to local restaurants, Barnes & Noble, Wegmans, as well as RIT hockey tickets, and an iPad.  Additional prize drawings will be held May 2 & 5. Winners will be notified by the campaign committee.


Last month we introduced United Memorial’s intention to become a Magnet recognized hospital.  Magnet Recognition from the American Nurses Credentialing Center (ANCC) is the highest and most prestigious distinction a healthcare organization can receive for nursing excellence and high-quality patient care. Earlier this month an informational table was set up outside the North Street Cafeteria and team members could vote for a program tagline as we kick off the initiatives behind this effort.  Congratulations to Laura Crater, RN for submitting the winning tagline “Our family taking care of yours”.  Stay tuned for updates and progress on this important journey.


The library offers a variety of free electronic resources for staff looking for evidence-based healthcare information.  Two examples are MEDLINE and PubMed.  MEDLINE is a bibliographic database from National Library of Medicine (NLM) that contains millions of journal citations and abstracts from the biomedical literature.  The records are indexed by NLM Medical Subject Headings (MeSH). MEDLINE is the primary component of PubMed.  PubMed is considered to be easier to use because it also allows users to search with keywords and phrases, author names, titles, etc.  A MEDLINE or PubMed search will result in a list of citations to journal articles.  You can click on the article title for the full record and, in some cases, a link to the full article itself.  The PubMed home page contains additional searching guidance, and a MEDLINE “Cheat Sheet” is available in the library and at http://wnylrc.libguides.com/wnyhlsp/resources.


Both databases are available through the UMMC Intranet by clicking the HUBNET link.  You can also create a HUBNET account for off-site access at http://hubnet.buffalo.edu.  As always, if you have questions or an article that you are unable to access, please contact Jill Aures, Circuit Librarian, at jaures@ummc.org.


On April 4, UMMC adopted a system wide standard falls protocol.  This new protocol utilizes a more comprehensive fall assessment tool called the Hester Davis scale.  A score of 11 or above triggers a new intervention.  Part of this intervention requires dressing the patient in a yellow gown, and placing a yellow fall risk sign on the patient’s door.  It is important that all hospital team members recognize that a patient in a yellow gown is at risk for fall.

Patient safety is a top priority.  If you see an unattended patient in one of these gowns, notify the nearest nurse or medical professional immediately.


Click here to download the complete UMMC President’s Message.