Employee Benefits

At Rochester Regional Health we’re committed to providing access to benefits that can make a real difference for you and your loved ones. The right combination of benefits can help protect you and your family.

Enrollment Tools

Questions & Support

   HR Benefits
   HR Retirement
   Phone: (585) 922-1100
   Fax: (585) 922-1150

ALEX, our online virtual benefits counselor, can walk you through your medical, dental, vision and flexible spending account options for 2018, using simple language – without all the benefits jargon.


We are pleased to announce that beginning in July, 401(k), 403(b), and 457(b) plans will be transitioned to Fidelity Investments®. The many benefits include world-class customer service accessible online, on campus, and at Fidelity Investor Centers – as well as a consistent range of investment options offered at a lower cost to plan participants. Please review the Transition Guides below for details, and take advantage of the additional resources available on this page.

Employees are encouraged to review additional information on Fidelity’s microsite, which is specifically designed for this transition. Visit
Login to make your investment elections and add beneficiaries to your account here:

401(k) and 403(b) Plans Transition Guide
457(b) Plan Transition Guide

An updated Walk-in Session schedule will be released soon. 

Employees are encouraged to schedule a meeting with a Fidelity representative for one-on-one assistance. To schedule a meeting, go to


  1. Select “Attending a special event” radio button under the “Start here – what interests you?” Section.
  2. Fill in contact information under the “To see what’s available near you…”
  • Select Work Location = New York
  • Select Employer = Rochester Regional Health
  • Select your Preferred Event Location

Click here to view the one-on-one meeting schedule.

Benefits Resources


403(b) 401(k) 457(b) Resources
Retirement Investments

Fidelity Contact Information:

View webcasts to take advantage of practical advice and financial guidance that will benefit you today, tomorrow and beyond.

 401(k) Enrollment Guide
 403(b) Enrollment Guide
 Beneficiary/Investment Step-by-Step Guide
Keep your Retirement On Track
  Managing Your Workplace Savings Plan Account Online

Schedule an Appointment:
  Schedule a private appointment

  1. Select “Attending a special event” radio button under the “Start here – what interests you?” Section.
  2. Fill in contact information under the “To see what’s available near you…”

Consultations and Workshops: or call 800-642-7131


Leave Administration
(Short-Term Disability, Paid Family Leave, Family Medical Leave, Military Leave, Long-Term Disability and Other Leaves of Absence)

All employees returning from leave (absence of more than three days) must contact Employee Health Services before returning to work. For additional information regarding this process, please see the “Return to Work” quick guide below.

Return to Work

Employee Health Services Contact Information

Leave Administration Contact Information


Life Insurance and AD&D


EAP & Legal Services Plan

  EAP Member Guide
  EAP Member Guide – Spanish

Call (800) EAP-CALL to speak with a Counselor or Personal Assistant or visit

  Legal Services Summary
Call 1-800-821-6400 or visit


Domestic Network Provider List