A kudo from Jenna Hollis, administrative assistant, Rochester General Hospital:
Christina went above and beyond to help me by listening to my very convoluted billing issue, and trying to find the right person in accounting to help me. Christina was not the right person, but she took the time to take down all my information, and assured me that she would try to find the right person to resolve my billing issue. She was patient and understanding, even during a busy part of the month for the accounting team. She is a rock star! Thank you!